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The Customer Value Journey
Course contents
Introduction (11:16) WATCH THIS FIRST!
Stage 1: Awareness (3:34)
Stage 2: Engagement (5:31)
Stage 3: Subscribe (7:30)
Stage 4: Convert (4:54)
Stage 5: Excite (8:51)
Stage 6: Ascend (8:00)
Stage 7: Advocate (7:12)
Stage 8: Promoter (9:29)
Your Turn: Map Out Your Customer Value Journey
Introduction (11:16) WATCH THIS FIRST!
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